"Our focus is on personal attention for our customers and reliability of our products."
When your network has issues you need the problem taken care of yesterday. Unfortunately, not every company has the resources to keep a full time IT staff that can monitor their network 24 hours a day. If you need help managing your IT needs we can help.
Our team of skilled developers use an agile approach to deliver custom web solutions that embrace the latest trends and technologies in web design.
To compete in today's marketplace, you literally need to put your business in the hands of your consumers. Work with our experienced team of developers to build a custom app for your company.
Do the reports included in Made2Manage™ not meet all of your reporting requirements? Our team can help deliver the information that your business needs to maximize efficiency while enhancing the profitability of production.
We have written dozens of enhancements using .NET technology integrated into the Made2Manage™ ERP System. We can add functionality that you need NOW, tightly integrated with M2M and your business requirements..
We can support all customers that have the Made2Manage™ ERP system. It doesn’t matter which version you are on – we have customers that use both the VFP and SQL databases from version 3.2 through the current version (7.5 as of Jan, 2018). If you have never worked with us before, we provide our services in “blocks” of time, billed in 15-minute increments. Just purchase a 5-hour, prepaid consulting service block and we can get started helping you get M2M back to work for you!
If you've made the decision that it's time to update your version of Made2Manage™ we can help. We have performed dozens of upgrades for dozens of clients through every version for the past 20 years.
We offer a variety of services that provide affordable proactive IT management and support. Put our team of experts to work for you by keeping your computer systems up and running and your employees and business productive.
Do you need your site to stand out in a sea of templated and cookie cutter websites? Do the needs of your business require a custom web application, or an e-commerce site? Do you have a legacy system that you would like to interface with the internet? Our team specializes in developing responsive web applications that can solve the unique issues that your business faces. We work closely with you and your team to understand how the site aligns with the goals of your company, and to bring your vision to fruition.
Are you looking to expand your customers digital experience? The numbers show that users are devoting more time than ever to mobile platforms. If you see MOBILE as the next step to empower your brand, Cincinnati Software Solutions, LLC would like to help. You'll work with our highly talented development team to produce a stunning, and functional world class app to help propel your business to the next level!
Identifying and acting on important business information is what KnowledgeSync™ is all about. It's an automated system that lets you tell it what conditions to watch for, and how to respond to those conditions when they occur. Unlike simple alerting solutions, KnowledgeSync’s “Active Alerts” technology lets you do far more than just send out an “email reminder”. Whether it’s generating invoices, work orders, or picking lists, whether it’s pushing critical information to a web portal, or whether it’s executing workflow to schedule intelligent follow-up activities, KnowledgeSync is an enterprise-level solution that brings corporate awareness to a whole new level.
Sometimes the needs of your business require more functionality than Made2Manage™ provides. If you find that you need more than the native software offers or want to streamline workflows, we can build you a custom .NET solution to fulfill those needs. From custom extension screens, QR code generation for reports, enhanced product configurators, and more our solutions fully integrate with the backend of M2M to address the areas where Made2Manage™ falls short.
Switching to a cloud-based ERP system is costly, not just the licensing, but the time it takes training your team how to use it and losing any custom modifications that you've already paid for. This solution turns Made2Manage™ into a fully functional e-commerce store, that operates in the cloud 24 hours a day, 7 days a week, 365 days a year. On checkout emails are sent to the appropriate parties, and a new sales order is added to Made2Manage™ This solution can be fully tailored to fit your business needs.
In today's world of social media, networking and interconnectivity it makes sense to keep your customers information within arm's reach. Unfortunately, this is an area where Made2Manage™ falls short. Our solution integrates the ERP system with Dynamics 365 CRM and new Office 365 technology. Imagine being able to update contact information in M2M anytime from anywhere. Imagine checking your M2M activities or setting new ones using your phone. Now your salespeople can be updated with the most current customer information you have.
Overdue invoices. Stock shortages. Employees with expiring certifications. Opportunities not followed-up on. Changes to a job's status. The right information -- to the right people, and at the right time – is critical to the success of your organization. Get KnowledgeSync™ event monitoring and don't ever again get caught saying "if only we had known . . . " KnowledgeSync is that "invisible assistant" who takes care of repetitive business processes. Processes such as delivering client invoices and statements, assigning leads to salespeople, and distributing analytical reports to your staff.
Are you in need of an enterprise-wide business activity monitoring application that combines business intelligence, alerts, and workflow to keep you on top of your business? Cincinnati Software Solutions can help. Our team is certified in the KnowledgeSync™ package and can help improve the efficiency and productivity of all parts of your organization. In addition, we can install, support, and customize your KnowledgeSync™ product so it can fulfill all of your business activity monitoring needs.
KnowledgeSync™ can monitor an unlimited number of email accounts for incoming messages. These messages are scanned to see who they’re from and if they’re important. And then KnowledgeSync “matches” those messages with records in your database to determine who needs to do what in response to them. Whether it’s to monitor questions emailed to your support staff, or to follow up on sales inquiries logged into your website, KnowledgeSync™ lets your organization better manage your email traffic and take better advantage of every customer interaction.